What to expect from your visit?

If you have not visited us before please read the following

  • Arrive at least 15 minutes before your scheduled appointment to allow time to fill in paperwork
    • We are often heavily booked and late arrival may result in appointment cancellation
  • Our Unusual and Exotic Pet consultations take up to 30 minutes
  • You will be provided a detailed analysis of the husbandry requirements for your pet
  • Care sheets and handouts are provided for common species and conditions - see below
  • Consultations are by appointment: Please phone to book your consultation to avoid a long wait
  • Payment is required at time of consultation - we do not provide accounts. We take all major credit cards and cash. sorry, no cheques.

For Bookings:  (03) 9879-0900


What to Bring

  • Your pet of course!
    • All dogs on a leash
    • Cats in a carry cage
    • Unusual pets contained in a secure, leak-proof container - NOT sitting on your shoulder or lap!
    • Call us if unsure: we can advise on appropriate containers
  • Your pets history and vaccination card (where appropriate). For referral patients please contact the referring vet to have the history faxed or emailed before the consultation
  • Any medications you have for you pet
Cartoons courtesy  Dr Robert Johnson

Cartoons courtesy Dr Robert Johnson

For After Hours or Public Holiday Emergencies - Animal Emergency Centre: (03) 9803-8122

Or CARE (Centre for Animal Referral and Emergency) in Collingwood: 03 9417 6417